• Orientation to Hospitality business
• Individual hotel focused Induction
• Generic house rules
• Dos and Avoidable
• Service focused training at direct & direct touch points
• Attitude based soft skill development for all
• Skill based Training for front end Team Members
• Personalized Service and Wow factors
• Emphasis and Importance of Internal customer service
• F&B Service Design
• F&B Service Standards and specifications
• HR & Training Activities
• TNA feedback and need based
• Back to basics refreshers for existing staff members
• Fire Fighting, First Aid, FSSAI Training through Specialists

And any other soft skills learning & development topics can be customized as per the need and request.